Privacy Policy

Last Updated: June 2026

At Abyssal Glow, your privacy is important to us. This Privacy Policy explains how KJ COSMOS (OPC) PRIVATE LIMITED ("Abyssal Glow", "we", "our", or "us") collects, uses, stores, and protects your personal information when you access our website, purchase our products, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

Company Name: KJ COSMOS (OPC) PRIVATE LIMITED

Registered Address:
Gulmohar City, Ganraj Building,
Bakori Phata, Wagholi,
Pune, Maharashtra – 412207,
India

Website: www.abyssalglow.com

Email: support@abyssalglow.com

Phone & WhatsApp: +91 7972712481

2. Information We Collect

We may collect the following information when you interact with our website:

Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping Address

  • Billing Address

  • Pin Code

  • Order History

Technical Information

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Website Usage Data

  • Cookies and Tracking Information

Payment Information

Payments made on our website are processed through secure third-party payment gateways.

Abyssal Glow does not store your:

  • Credit Card details

  • Debit Card details

  • UPI PIN

  • Net Banking credentials

Payment information is handled directly by authorized payment gateway providers.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products and services

  • Provide customer support

  • Send order updates and tracking information

  • Respond to customer queries

  • Improve website functionality and user experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

Where permitted, we may also use your information to inform you about:

  • New product launches

  • Promotional offers

  • Educational skincare content

  • Brand updates and campaigns

4. Marketing Communications

By providing your contact details, you may receive:

  • Email communications

  • SMS notifications

  • WhatsApp updates

You may opt out of marketing communications at any time by:

Please note that transactional communications relating to your orders may still be sent.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Analyze website traffic

  • Improve website performance

  • Personalize content and offers

You may disable cookies through your browser settings, although some website features may not function properly.

6. Analytics & Advertising Tools

We may use third-party analytics and advertising platforms, including:

  • Google Analytics

  • Meta Pixel

  • Microsoft Clarity

  • Other analytics and advertising technologies

These tools help us understand visitor behavior, improve our website, and measure advertising effectiveness.

Such tools may collect information including:

  • Device identifiers

  • Browser information

  • Pages visited

  • Time spent on pages

  • Referral sources

7. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only with trusted service providers required to operate our business, including:

  • Shipping and logistics partners

  • Payment gateway providers

  • Marketing and analytics service providers

  • Customer support platforms

  • Government authorities where required by law

All such third parties are expected to maintain confidentiality and use information only for authorized purposes.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from:

  • Unauthorized access

  • Disclosure

  • Alteration

  • Misuse

  • Loss

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

Once information is no longer required, it is securely deleted or anonymized.

10. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your account information

  • Withdraw marketing consent

  • Request deletion of personal information where legally permissible

To exercise these rights, contact us at:

support@abyssalglow.com

11. Third-Party Links

Our website may contain links to third-party websites.

Abyssal Glow is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

12. Children's Privacy

Our products and services are not intended for children under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from minors.

13. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any updates will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after such updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

KJ COSMOS (OPC) PRIVATE LIMITED

Email: support@abyssalglow.com

Phone: +91 7972712481

WhatsApp: +91 7972712481

Address:
Gulmohar City, Ganraj Building,
Bakori Phata, Wagholi,
Pune, Maharashtra – 412207,
India